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Beyond Performance: Considerations for End-User Comfort in the Design of In-Situ User Interfaces

Our reliance on computing technologies for making decisions or sense-making, has undergone a transformation from occurring in well defined settings (such as on traditional PCs) to taking place in-situ, for supporting everyday activities. In-situ user interfaces, have emerged largely from improved mobile and mixed-reality technologies and rely on mid-air input as the basis for interaction. Often, designers of such, on-the-go, user interfaces place an emphasis on enhancing end-user performance. However, we argue that supporting end-user comfort is as critical if in-situ interfaces are to become commonplace among the general population. In this talk, I will present some of our work on various aspects of end-user comfort for in-situ interactions. I will present models for estimating arm fatigue induced by mid-air input, and showcase interactive systems that have been specifically designed to circumvent such fatigue. I will also discuss elements of social comfort and present a framework for including such factors in the design process of end-user interfaces. I end my presentation with a discussion of some of the open problems in this space.

https://doi-org.uml.idm.oclc.org/10.1145/3380867.3430137

Irani, Pourang. "Beyond Performance: Considerations for End-User Comfort in the Design of In-Situ User Interfaces." In Companion Proceedings of the 2020 Conference on Interactive Surfaces and Spaces, pp. 3-3. 2020.

Bibtext Entry

@inproceedings{10.1145/3380867.3430137,
author = {Irani, Pourang},
title = {Beyond Performance: Considerations for End-User Comfort in the Design of In-Situ User Interfaces},
year = {2020},
isbn = {9781450375269},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi-org.uml.idm.oclc.org/10.1145/3380867.3430137},
doi = {10.1145/3380867.3430137},
abstract = {Our reliance on computing technologies for making decisions or sense-making, has undergone a transformation from occurring in well defined settings (such as on traditional PCs) to taking place in-situ, for supporting everyday activities. In-situ user interfaces, have emerged largely from improved mobile and mixed-reality technologies and rely on mid-air input as the basis for interaction. Often, designers of such, on-the-go, user interfaces place an emphasis on enhancing end-user performance. However, we argue that supporting end-user comfort is as critical if in-situ interfaces are to become commonplace among the general population. In this talk, I will present some of our work on various aspects of end-user comfort for in-situ interactions. I will present models for estimating arm fatigue induced by mid-air input, and showcase interactive systems that have been specifically designed to circumvent such fatigue. I will also discuss elements of social comfort and present a framework for including such factors in the design process of end-user interfaces. I end my presentation with a discussion of some of the open problems in this space.},
booktitle = {Companion Proceedings of the 2020 Conference on Interactive Surfaces and Spaces},
pages = {3},
numpages = {1},
keywords = {in-situ user interfaces, natural user interfaces, ar/mr/vr, mobile interactions, mid-air input},
location = {Virtual Event, Portugal},
series = {ISS '20}
}

Authors

Pourang Irani

Pourang Irani

Professor
Canada Research Chair