Designing Interactive Transparent Exhibition Cases @ PATCH ’14

Abstract

Interactive technologies in museums enhance the visit experience
by providing contextual information and fostering collaboration
and participation. In this paper we revisit the design of the
ubiquitous transparent exhibition case from a museum learning
perspective. Transparent cases with interactive properties can
complement other museum technologies and mitigate some of
their shortcomings, such as the group isolation caused by audio
guides and mobile devices. This paper focuses on the design of
interactive cases and makes three contributions. First, based on
field observations and interviews we present a list of requirements
for interactive cases. Second, we propose a design space with
dimensions grouped around the themes of hardware, interaction
and information design. Our design space suggests interactive
cases which present collocated information at increasing levels of
detail, facilitate social interaction, and integrate with other
technologies. Third, we demonstrate our design space through
sample case designs and discuss the general technical challenges.

Citation

Hincapié-Ramos, J. D., Guo, X. and Irani, P. 2014. Designing Interactive Transparent Exhibition Cases. Proceedings of the third international ACM workshop on Personalized access to cultural heritage (PATCH ’14). February 2014. ACM.