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Performer vs. observer: whose comfort level should we consider when examining the social acceptability of input modalities for head-worn display?

The popularity of head-worn displays (HWD) technologies such as Virtual Reality (VR) and Augmented Reality (AR) headsets is growing rapidly. To predict their commercial success, it is essential to understand the acceptability of these new technologies, along with new methods to interact with them. In this vein, the evaluation of social acceptability of interactions with these technologies has received significant attention, particularly from the performer's (i.e., user's) viewpoint. However, little work has considered social acceptability concerns from observers' (i.e., spectators') perspective. Although HWDs are designed to be personal devices, interacting with their interfaces are often quite noticeable, making them an ideal platform to contrast performer and observer perspectives on social acceptability. Through two studies, this paper contrasts performers' and observers' perspectives of social acceptability interactions with HWDs under different social contexts. Results indicate similarities as well as differences, in acceptability, and advocate for the importance of including both perspectives when exploring social acceptability of emerging technologies. We provide guidelines for understanding social acceptability specifically from the observers' perspective, thus complementing our current practices used for understanding the acceptability of interacting with these devices.

Fouad Alallah, Ali Neshati, Yumiko Sakamoto, Khalad Hasan, Edward Lank, Andrea Bunt, and Pourang Irani. 2018. Performer vs. observer: whose comfort level should we consider when examining the social acceptability of input modalities for head-worn display?. In Proceedings of the 24th ACM Symposium on Virtual Reality Software and Technology (VRST '18), Stephen N. Spencer (Ed.). ACM, New York, NY, USA, Article 10, 9 pages. DOI: https://doi.org/10.1145/3281505.3281541

Bibtext Entry

@inproceedings{Alallah:2018:PVO:3281505.3281541,
author = {Alallah, Fouad and Neshati, Ali and Sakamoto, Yumiko and Hasan, Khalad and Lank, Edward and Bunt, Andrea and Irani, Pourang},
title = {Performer vs. Observer: Whose Comfort Level Should We Consider when Examining the Social Acceptability of Input Modalities for Head-worn Display?},
booktitle = {Proceedings of the 24th ACM Symposium on Virtual Reality Software and Technology},
series = {VRST '18},
year = {2018},
isbn = {978-1-4503-6086-9},
location = {Tokyo, Japan},
pages = {10:1--10:9},
articleno = {10},
numpages = {9},
url = {http://doi.acm.org/10.1145/3281505.3281541},
doi = {10.1145/3281505.3281541},
acmid = {3281541},
publisher = {ACM},
address = {New York, NY, USA},
keywords = {HWDs, augmented reality, input modalities, social acceptance},
}

Authors

Fouad Alallah

Fouad Alallah

PhD Student
Ali Neshati

Ali Neshati

PhD Student
Dr. Yumiko Sakamoto

Dr. Yumiko Sakamoto

Research Associate
Andrea Bunt

Andrea Bunt

Associate Professor
Pourang Irani

Pourang Irani

Professor
Canada Research Chair

As well as: Edward Lank