Understanding the Utility of Rationale in a Mixed-Initiative System for GUI Customization

Abstract

In this paper, we investigate the utility of providing users with the system's rationale in a mixed-initiative system for GUI customization. An evaluation comparing a version of the system with and without the rationale suggested that rationale is wanted by many users, leading to increased trust, understandability and predictability, but that not all users want or need the information.

Publisher Link

http://link.springer.com/chapter/10.1007%2F978-3-540-73078-1_18

Citation

Andrea Bunt, Joanna McGrenere and Cristina Conati. 2007. Understanding the Utility of Rationale in a Mixed-Initiative System for GUI Customization. In Proceedings of the International Conference on User Modeling (UM 2007), 147-156.

Bibtext Entry

@incollection{,
year={2007},
isbn={978-3-540-73077-4},
booktitle={User Modeling 2007},
volume={4511},
series={Lecture Notes in Computer Science},
editor={Conati, Cristina and McCoy, Kathleen and Paliouras, Georgios},
doi={10.1007/978-3-540-73078-1_18},
title={Understanding the Utility of Rationale in a Mixed-Initiative System for GUI Customization},
url={http://dx.doi.org/10.1007/978-3-540-73078-1_18},
publisher={Springer Berlin Heidelberg},
author={Bunt, Andrea and McGrenere, Joanna and Conati, Cristina},
pages={147-156}
}